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Magento and Zoho Mail Integration

"Track Customers' Orders,Payment,and Shipment information from Magento within Zoho Mail "

Boost productivity of the customer facing teams by integrating Magento with Zoho Mail.

Magento is one of the most powerful,flexible and scalable ecommerce platforms available in the market.With a lot of customer queries coming in,the support team might find it difficult to switch tabs to know about the customer raised a ticket for which order in the Magento store and respond to the customer regarding their order status through email (Zoho Mail).

By integrating Magento with Zoho Mail,makes it easier for the support agents to view and access Magento store orders,payments and shipping information for the corresponding email address in Zoho Mail, without navigating to the Magento account, which facilitates the support agents to communicate faster and contextually with the customers regarding their orders,sweep away the customers' concerns swiftly and deliver exceptional support to keep the customers happy and satisfied.


Key Features:

  • Keep track of the customers' orders,payment, and shipment information for the ten most recent Magento orders for the corresponding email address in Zoho Mail.
  • Real-time single direction synchronization of your Magento store orders,payment & shipment data into Zoho Mail.
  • Any changes in Magento store order status will automatically reflect the same status in Zoho Mail.
  • Map navigation is available for billing and shipping addresses

See how Magento and Zoho Mail Integrations Work

The Magento Extension for Zoho Mail offers a convenient and easy way to integrate Magento and Zoho Mail in a few simple steps. After installing the extension,the Magento store customers' orders,payment and shipment information can be viewed for the corresponding sender email address in Zoho Mail.

If the email address in the Magento store doesn't match with the sender email address in Zoho Mail,then there will be no information available.

Take a sneak peek of how it works:

Orders Tab:

magento-zohodesk-integration-orderstab

You can view your orders detail along with date,status,comments,payment details,billing and shipping address.

magento-zohodesk-integration-orderstab

Orders Tab:

You can view your orders detail along with date,status,comments,payment details,billing and shipping address.

Items Tab:

magento-zohodesk-integration-itemstab

Able to view the customer orders detail along with date,status,comments,payment details,billing and shipping address for the corresponding email address in the Zoho Mail.

Items Tab:

Able to view the customers ordered item details alongside with the product ordered,quantity orders, total price of the product and the number of product shipped for the corresponding email address in the Zoho Mail.

magento-zohodesk-integration-itemstab.jpg

Shipments Tab:

magento-zohodesk-integration-shippmenttab.jpg

Able to view the shipment details along with tracking number,carrier and shipment comments for the corresponding email address in the Zoho Mail.

magento-zohodesk-integration-shippmenttab.jpg

Shipments Tab:

Able to view the shipment details along with tracking number,carrier and shipment comments for the corresponding email address in the Zoho Mail.

Need any help in setting up the Magento extension with Zoho Mail?

Our Zoho Integration Expert will help you to connect Magento with Zoho Mail efficiently.We've got your back.



Would you like us to create Zoho Extension for your specific business needs?


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