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Magento and Zoho Desk Integration

"Track Customers' Order,Payment and Shipment information within Zoho Desk."

Optimize the Support Agents Productivity by Integrating Magento with Zoho Desk

Customer support is key to a successful ecommerce business.Connecting Magento with Zoho Desk helps the support agents to communicate faster and contextually with the customers regarding their orders and delivers a better support experience.

The Magento Extension for Zoho Desk enables customer support agents resolve customer tickets faster by simply creating tickets for Magento customers and tracking their orders,payment,& shipment information from the Zoho Desk inside ticket details page, without navigating to the Magento Store.


Key Features:

  • View your customer's order,payment,shipment and the rest of their details (including price, quantity, and notes) without leaving the Zoho Desk interface.
  • Any changes in Magento store order status will automatically be updated in Zoho Desk.
  • Map navigation for billing and shipping address.

See how Magento and Zoho Desk Integrations Work

Set up the Magento Extension for Zoho Desk to work the way you want and it will automatically do the syncing and gather information on its own.

Take a sneak peek of how it looks like:

magento-zohodesk-integration-orderstab

Orders Tab

You can view your orders detail along with date,status,comments,payment details,billing and shipping address.

Items Tab:

You can view the Item details with product ordered,quantity orders, total price of the product and the number of product shipped.

magento-zohodesk-integration-itemstab

Items Tab:

You can view the Item details with product ordered,quantity orders, total price of the product and the number of product shipped.

magento-zohodesk-integration-itemstab.jpg
magento-zohodesk-integration-shippmenttab.jpg

Shipments Tab:

You can view the Shipment details along with tracking number,carrier and shipment comments.

Need any help in setting up the extension with Zoho Desk?

Our Zoho Integration Expert will help you to connect Magento with Zoho Desk efficiently.We've got your back.



Would you like us to create zoho extension for your business needs?


Our Zoho developer utilizes Zoho Sigma (Extension Development Platform) to build extensions that your business requires.