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Google Drive for Zoho CRM Extension

The Google Drive for Zoho CRM extension makes it easier for users to browse, add, and access all files related to a customer from Zoho CRM Standard modules(Leads,Deals,Accounts,Contacts) and Custom modules. This extension also facilitates users to instantly share files with others without having to open Google Drive and find for the relevant files, thus reducing time spent looking for the files.

Objective Of The Integration

By integrating Zoho CRM with Google Drive,you no longer have to search the long email threads to look for the attachments you need and no more switching tabs to import files into your Google Drive account and reattach them to the relevant records in the Zoho CRM modules(Standard or custom).All the attachments from the respective records in the Zoho CRM's standard/custom modules will be synced and saved in to your associated Google Drive account,which reduces the amount of time spend on transferring files and finding important files.

Key features
  • Synchronize files and folders between Zoho CRM Custom Module and Google drive.
  • Able to add files to Zoho CRM Standard Modules (leads, deals, accounts, and contacts module)/Custom modules and sync them to the integrated Google Drive account.
  • The files added, deleted, or edited to Zoho CRM records within Custom/Standard Modules will also be auto-synchronized with their Google Drive folders.
  • Users can preview the name, type, size, modified by, modified at, and thumbnail of any file in Zoho CRM records.

Installing the Extension in Zoho CRM

  • Marketplace option in the SETUP section within Zoho CRM..
  • Go to Setup > Marketplace > All.
    All the installed extensions will be listed. Under All Extensions you can view all the extensions supported in CRM.
  • Click All Extensions, browse through for Google Drive For Zoho CRM Custom Module and click it.
  • In the next screen, make sure to select the two checkbox and click Install Now.
  • Choose to which users you want to install the extension.
  • 1.Install for admin only - The extension will be installed in CRM for only the users with the administrator profile.
    2.Install for all users - The extension will be installed in CRM for all the users. Users need to have a Google Drive account to use this feature.
    3.Choose profiles - The extension will be installed for all CRM users. Choose this option, click Continue and then select the profile. The extension will be automatically installed for the specified users. After installation, you need to authorize your account using your Google Drive login credentials.

  • Click Authorize.
  • If you skip this step, you can later authorize from Settings > Setup > Marketplace > All. In the Google Drive extension details page, you can click Authorize.

  • In the pop-up, specify your Google Drive account credentials and click SignIn
  • Grant access to Zoho CRM to sync with Google Drive, so that you can upload and share files inside your CRM to your Google Drive account.
  • The account will be authorized and the extension will be activated.

    Notes : Currently this extension support for Standard Modules and Custom Modules

    Standard Modules : (Contacts, Leads, Deals, Accounts) Module

    Custom Module : You need create a Custom Module in your Zoho CRM

Steps To Create Custom Module

1. Go to Setup > Customization > Modules and Fields.


All the System Modules will be listed under the modules tab.


2.Click Add New Modules on the top right corner.



Give appropriate name for your Custom Module.After entering the name for your custom module, click Save and Close.

Steps To Create Custom Field

Note:It's a mandatory to create the GoogleDriveFolderID custom field (Single line Item field & Case-sensitive).If you don't add this field, then your files won't automatically transferred from Zoho CRM Custom Module to Google Drive and vice versa.


After that, you can add the custom fields you want.

  1. Select the Custom Module that you have added to the Google Drive Root Folder . The Custom Module will be denoted with the asterisk(*) symbol.

  2. Go to Fields Tab.

  3. Click Create and Edit Fields on top right corner of field listing.
  4. Drag and Drop the type of field you want.
  5. Add 'N' number of Custom Fields you want for the Custom Module and then click "Save and Close" button.


Now the Custom Field is added to your Field List for the custom module.


Steps To Create Record for Your Custom Module

1.Click the three dots on Zoho CRM navigation bar. All the modules are listed in the drop down.

2.Select the Custom Module to add a record.


3.Click on Create a <> button.


4.Now fill up the required fields.The name you have entered here will be your folder name in Google Drive.


5.After entering the details, click Save. The record is now added to your Custom Module (N number of records can be added to your Custom Module).


Steps To Add Widget To Your Custom Module

1.Click on the record you wish to add the Widget from the Custom Module.

2.You see Add Related List name from the left pane of the related lists.


3.Click the Add Related List. A pop-up appears with multiple options (Widgets,Functions etc..)From that, Select Widgets from the list.


4.Click Create New Widget in the pop-up.

Fill up the required fields, Change Hosting from Zoho to External it prompts you to give the Base Url.

5.Now Go to Extention Settings Page and click the Widget URL Button, It will Copy the Base Url which is provided by us


6.Make sure to check the Base URl whether you have correctly copied and paste it on Base URL Input Box.


7.Finally, Click Save.

8.The Widget is saved, Now you need to install the widget with the name you specified. "GoogleDrive Extension" is the name we give it in this step of the installation. To install, click on that name.


9.Now it prompts you to enter the Custom Related List Name.


10.Give the Appropriate name for the Custom Related List Name and then Click Save.

11.Now then widget is added on the left pane of the Related List.


Google Drive Extension Configuration Settings

After installing the extension,you will be automatically redirected to the Extension Settings page.If redirection does not happen, follow the below steps;

1.Go to Setup > Marketplace > All.

2. Select Installed Tab. All the extensions installed in your CRM account are listed below.

3.Click Settings on Google Drive For Zoho CRM Custom Module extension. Now the setting page for the extension is opened.

4.You can Configure the Root folders in two ways : "New folder" Creation and Select the "Existing Root Folder".

New Folder

1.You can click the New Folder button in setting Widget page


2.It shows the popup and enter the root folder name and click Create Folder Button


3.it will automatically create a folder in your Google Drive and then this folder Configured in our extention


Select Existing Root Folder

1.Only folders created through our extension will be displayed. The folders not yet created through this extension will not be shown.

2.You can select the folder and click the Save Configuration button to save the Root Folder.


3.then it will be automatically redirected to Configuration page.


4.Then select Module Name and Field Name.


5.Click Save Config button then It will save the module.


6. The Module name based folder created in Your Google Drive Successfully.


Share Files from the Zoho CRM Custom Module to Google Drive

1.Open the Custom Module which you have added to the Google Drive Root Folder.


2.Select the record from the Zoho CRM Custom module in which you want to upload your files.

3.Now select the widget in which you have added the Base Url.


4.after click Add files to Google Drive button it will open our Extention.


5.After configuring the Field Name-based folder creation in your Google Drive, all the files and folders you upload will be placed inside these created folder.


6.Now you can start uploading the file/folder by clicking + New Button it will shows the nav bar in our Extension.

Add File

1.Click Add File button to Upload a file


2.A popup window appears where you can upload the files to the respective Google Drive folder


3.Click the"Add File" button in Zoho CRM after uploading the files you need, and the files will be automatically uploaded to the Integrated Google Drive folder.


4.Created File will be Uploaded in your associated Google Drive Folder.


4.The uploaded file can also be viewed on the Widget page.


Add Folder

1.Click Add Folder button to Create a folder


2.It will show popup and Enter the Folder name and Then Click Add Button


3.It will successfully created that folder


4.Created Folder will be Uploaded in your associated Google Drive Folder.


5.You can view the uploaded Folders in our Widget page.


To View the uploaded file from Zoho CRM

1.Click the desired file to open from the Extension widget page. You will be taken to the default view mode of Google Drive after clicking the file name


2.If you click a folder name in the table.


3.You will be automatically navigate to inside the folder and view the files available in it.


Actions

1.When You Click "..." It shows the list of actions.


Download

1.In the action list,You have to click the 'Download' Option,It will initiate the download of the corresponding file.


Note: we can Only Download Files Not Folders.


Move

1.In the action list,When you click the 'Move' action, a popup will open displaying a list of folders to move the selected file.


2.choose a Folder to move that file.


3.click Move button to Successfully Move that file on that selected Folder.



4.you can view the file inside the Moved Folder.



5.It is also Successfully Move that file on that selected Folder on Google Drive.


Rename

1.In the action list,we have the option to select 'Rename' Choosing this option will Rename the corresponding file


2.It will Open the popup and enter the name


2.click Rename button to successfully 'Rename' the corresponding file


3.It will successfully 'Rename' the corresponding file on google Drive.


Browse

1.In the action list,we have the option to select 'Browse' Choosing this option,it Redirect to Google Drive in Overview of choosed file.



Delete

1.In the action list,we have the option to select 'Delete' Choosing this option will Delete the file/folder


2.It will open the popup and Click Delete Button to Delete the file/folder


3.after Deleted file/folder you can view in widget page


4.It will also Delete that file/folder on google Drive


Pagination

1.As of now, our extension displays 8 records per page, but if more than 8 records are displayed, pagination will be automatically enabled.


2.To go to the next or previous page, click next or prev.


3.Pagination is also supported inside the nested folder


Share Files from Zoho CRM Standard Module to Google Drive

You can view, share and upload files directly within your Zoho CRM account using our Google Drive extension. For example, whenever you upload a files in lead, deals, contacts and accounts module, a folder will be automatically created inside your Google Drive account and the files you have been uploaded in Zoho CRM standard modules will be automatically uploaded to the respective folders in your integrated Google Drive account.

Note: For Standard module, you don't need to create a custom field in Zoho CRM Modules-GoogleDriveFolderID


To share files from Zoho CRM to My Drive

1.Click Leads, Accounts, Contacts, or Deals modules.

2.Click on a record to which you want to add or share the files.

3.Now select the widget in which you have added the Base Url.


4.after click the widget it will open our widget.


5.After configuring the Field Name-based folder creation in your Google Drive, all the files and folders you upload will be placed inside these created folder.


6.Now you can start uploading the file/folder by clicking + New Button it will shows the nav bar in our Extension.

Add File

1.Click Add File button to Upload a file


2.It shows the Popup then select the file ---> A popup window appears where you can upload the files to the respective Google Drive folder


3.Click the "Add File" button in Zoho CRM after uploading the files you need, and the files will be automatically uploaded to the Integrated Google Drive folder.


4.Created File will be Uploaded in your associated Google Drive Folder.


4.The uploaded file can also be viewed on the Widget page


Add Folder

1.Click Add Folder button to Create a folder


2.It will show popup and Enter the Folder name and Then Click Add Button


3.It will successfully created that folder


4.Created Folder will be Uploaded in your associated Google Drive Folder.


5.You can view the uploaded Folders in our Widget page.


Redirect ---> View the uploaded file

1.Select the desired file to open. You will be taken to the default view mode of Google Drive after clicking the file name.


2.when you click a folder name in the table.


3.it will Navigate to inside the folder ,also You can view Folder based datas


Actions

1.When You Click "..." It shows the list of actions.


Download

1.In the action list,You have to click the 'Download' Option,It will initiate the download of the corresponding file.


Note: we can Only Download Files Not Folders.


Move

1.In the action list,When you click the 'Move' action, a popup will open displaying a list of folders to move the selected file.


2.choose a Folder to move that file.


3.click Move button to Successfully Move that file on that selected Folder.



4.you can view the file inside the Moved Folder.



5.It is also Successfully Move that file on that selected Folder on Google Drive.


Rename

1.In the action list,we have the option to select 'Rename' Choosing this option will Rename the corresponding file


2.It will Open the popup and enter the name


2.click Rename button to successfully 'Rename' the corresponding file


3.It will successfully 'Rename' the corresponding file on google Drive.


Browse

1.In the action list,we have the option to select 'Browse' Choosing this option,it Redirect to Google Drive in Overview of choosed file.



Delete

1.In the action list,we have the option to select 'Delete' Choosing this option will Delete the file/folder


2.It will open the popup and Click Delete Button to Delete the file/folder


3.after Deleted file/folder you can view in widget page


4.It will also Delete that file/folder on google Drive


Pagination

1.As of now, our extension displays 8 records per page, but if more than 8 records are displayed, pagination will be enabled.


2.To go to the next or previous page, click next or prev.


3.Pagination is also supported inside the nested folder.


Reset Configuretion

1.when you click the reset confguration button


2.it will shows the popup with the warning message


3.if you click reset button ,it will reset the all your previously configured modules ,then you can choose a another root module or existing module from stracth


4.now you can choose a module from stratch.


Uninstall Google Drive Extension

When you wish to uninstall the Google Drive extension, please note that all the data will be deleted on uninstalling and cannot be recovered.

To uninstall Google Drive extension:

1.Go to Setup > Marketplace > All. All the installed extensions are listed. Under All Extensions you can view all the extensions supported in CRM.

2.Browse for Google Drive for Zoho CRM Custom Module and click the corresponding Uninstall link.

3.Click Ok to confirm. All the files related to Google Drive will be deleted.