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Magento 2 Zoho CRM Integration

Sync and keep track of your customers and their order information from multiple Magento Stores within your Zoho CRM account.

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Magento Extension for Zoho CRM

Tired of spending hours toggling between Magento and Zoho CRM, manually updating customer details, orders, shipment details and payment status? You’re not alone. What if I told you there’s a way to save time and increase efficiency with just one simple extension?

With our Magento Extension for Zoho CRM, syncing customer and order data from your various Magento stores into Zoho CRM is a breeze. Whenever a customer makes a purchase in your Magento store, that information updates automatically in Zoho CRM. No more waiting around for data to be entered manually!

What does this mean for your sales team? Your sales team gets instant access to up-to-date customer data, order details, product info, shipment updates, and payment statuses—all right in Zoho CRM.

By automating the data transfer from Magento to Zoho CRM, your sales team can ditch the boring manual data entry.This means they can spend more time engaging with customers and quickly resolving any issues. This not only boosts customer satisfaction but also helps drive higher sales and revenue.


Interested to try out the Magento extension in your Zoho CRM account?

Key Features of Magento Extension

  • Seamless Data Synchronization: Automatically sync customer data, orders, and product information from Magento stores to Zoho CRM. No more double data entry—everything updates in real-time.
  • Automated Order Sync: New orders from Magento Stores are automatically updated in Zoho CRM, ensuring that your sales team has the most up-to-date access to every customer's order details right within Zoho CRM, eliminating the need to switch between platforms.
  • Order History: View order history and transaction details for each customer within Zoho CRM, enabling better relationship management and sales insights.
  • Multi-store management: Access comprehensive order statuses, shipping updates, and payment details from multiple Magento stores within Zoho CRM.
  • Informed Decision-Making: Make data-driven sales decisions with access to up-to-date customer and order information synced from your Magento stores into Zoho CRM.
  • Increased Efficiency: Reduce the time spent on manual data entry and allow your team to focus on what really matters—building customer relationships and closing deals.
  • Multicurrency transactions can be handled effortlessly, enabling you to manage transactions in different currencies.
  • Improved Customer Service: Sales team can quickly track the progress of your customers’ orders from Magento stores directly within Zoho CRM to address customer inquiries swiftly,leading to happier customers and increased loyalty.
  • Magento Orders synchronization error logs are automatically captured and viewed within this extension. This helps to identify errors quickly and take corrective action.

Would you like to try testing this extension in your Zoho CRM account?

Our Magento Extension for Zoho CRM is developed for Magento Store owners like you in mind for quick and easy installation without need any technical expertise.

See how Magento and Zoho CRM Integration Works

The integration between Magento and Zoho CRM must be authenticated and authorized. To do this, configure the necessary settings and authorizations must be performed to enable data transfer from your Magento store to Zoho CRM. This step ensures that both platforms can communicate with each other securely.

Magento order sync with Zoho CRM Salesorder

Magento Orders to Zoho CRM Sales Orders

When a customer places an order on your Magento store, our extension automatically creates a corresponding Sales Order in Zoho CRM. This real-time synchronization ensures that your sales team has immediate visibility into new orders as they come in.

But that's not all – our extension goes a step further. Whenever an order status changes in Magento (for example, from "Pending" to "Processing" or "Shipped"), the extension automatically updates the associated Sales Order in Zoho CRM to reflect the latest status.

This seamless integration ensures that your team always has access to the most accurate, real-time data on customer orders.

Magento Customers to Zoho CRM Contacts

Whenever a new order is placed in your Magento store, our Magento Extension automatically creates a corresponding Contact in Zoho CRM. This contact is enriched with all the essential customer details captured during the checkout process, including their name, email address, shipping and billing addresses, and any other relevant information provided.

This real-time synchronization ensures that your customer data stays consistent and up-to-date across both platforms, making it easier for your sales and support teams to access accurate information and provide personalized service.

Magento customers sync with Zoho CRM Contacts
Magento Product sync with Zoho CRM

Magento Products to Zoho CRM Products

For every new order placed on your Magento store, the corresponding product details are automatically synced with the Zoho CRM Products module. Key product information such as names, descriptions, prices, SKUs, and other relevant details are transferred directly from Magento to Zoho CRM without any manual intervention, ensuring that your Zoho CRM is always up-to-date with the latest product information.

Moreover, If a product on your Magento store doesn’t yet exist in Zoho CRM, our extension takes care of that too. During the order synchronization process, the extension automatically creates a new product record in Zoho CRM's "Products" module, ensuring your CRM always has an up-to-date catalog of all the products sold on your store.

View Payment and Shipping Information for Magento Orders in Zoho CRM

Get immediate insight into the payment status of your Magento orders (e.g., Unpaid, Processing, Paid) and detailed shipment information for each order, including tracking numbers and shipment dates—all directly within your Zoho CRM Sales Order records. Additionally, easily identify the payment method used for each order, whether it’s credit card, PayPal, or another payment gateway.

By centralizing this critical information in Zoho CRM, you eliminate the need to switch between platforms constantly, allowing your team to proactively track shipments and ensure customers are kept up-to-date on their orders

magento Payment and Shipping Information for Magento Orders in Zoho CRM
Magneto extension for Zoho CRM supports Multi-currency transactions

Multi-Currency Support for Magento Transactions

Managing a global business means dealing with multiple currencies, and our Magento Extension for Zoho CRM is designed to handle that with ease. The Magento Extension for Zoho CRM supports multi-currency operations, allowing you to handle international sales with ease

When your Magento store is integrated with Zoho CRM, you can effortlessly manage and track multi-currency transactions within Zoho CRM. Whether your customers are placing orders in USD, EUR, or any other currency, the extension ensures that every transaction flows seamlessly between Magento and Zoho CRM, maintaining accurate records in the appropriate currency.

Orders Synchronization Error Logs

Our Magento Extension for Zoho CRM prioritizes transparency and efficient troubleshooting with its comprehensive logging functionality. This feature keeps you informed about any data or synchronization issues that may arise within the extension.

You can easily access a detailed log of events, which includes:

  • Order ID: Easily identify the specific order associated with the logged event.
  • Added Date: Track the exact time and date when the event occurred, allowing for precise record-keeping.
  • Store Name: If you manage multiple Magento stores, quickly locate the store where the event took place.
  • Scope: Understand the module where the event occurred (e.g., order sync, product sync, customer sync).
  • Status: Quickly identify successful or failed events to prioritize troubleshooting efforts.

Magento sync error logs in Zoho CRM
Magento extension for Zoho CRM Monitor Dashboard

Monitor Magento Stores Performance in Dashboard

Gain insights into individual Magento stores performance with a dedicated dashboard in our extension. Track store-specific key metrics like fast-moving products, total no. of orders received, and its status, and oversee all your stores and their orders from the dashboard available within the extension.

Would you like a quick, personalized tour of how the Magento extension works with Zoho CRM?

Magento - Zoho CRM Integration HelpDoc

Need any help in setting up and configuring the Magento extension in your Zoho CRM ? Refer to the help doc for detailed instructions.

View Help Doc

Get a personalized demo of Magento for Zoho CRM Extension

A respective person from our Zoho Extension Development Team will reach out to you for a 1:1 demo to clarify your doubts and answer any questions you have.



Would you like us to customize this extension according to your business needs?


Our Zoho developer utilizes Zoho Sigma (Extension Development Platform) to build extensions that your business requires.

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