Hassle-free Integration of Amazon Seller Central with Zoho CRM

Sync, Manage, and Track your customers' order details, inventory data, shipment progress, and order status from Amazon – within Zoho CRM.

Amazon Seller Central Integrated with Zoho CRM
Amazon Seller Central Integrated with Zoho CRM

HASSLE-FREE INTEGRATION OF AMAZON SELLER CENTRAL WITH ZOHO CRM

Sync, Manage, And Track Your Customers' Order Details, Inventory Data, Shipment Progress, And Order Status From Amazon – Within Zoho CRM.

Amazon Seller Central and Zoho CRM Integration

Struggling to keep your Amazon Seller Central data in sync with Zoho CRM?

Several problems can arise if the data between Amazon Seller Central and Zoho CRM is not synchronized. The order data may be incorrect, causing fulfillment issues or dissatisfaction among customers. There is a possibility that inventory stocks are not accurate and can lead to stockouts or overstocking of products.

The lack of data synchronization between these platforms can negatively impact customer satisfaction and sales.

To address these issues, we have integrated Amazon Seller Central with Zoho CRM to solve the data sync issue. This is done by allowing real-time synchronization of customer details, orders, products, inventory, and shipment data between both platforms. This ensures that your data is always up-to-date and accurate, eliminates the risk of human error, and saves time that would otherwise be spent manually transferring information.

Contact us today for a free consultation and see how Zoho CRM and Amazon Seller Central integration can streamline your operations and boost your sales.

Breaking Down the Integration Zoho CRM and Amazon Seller Central

We've integrated Zoho CRM and Amazon Seller Central to facilitate bi-directional synchronization of crucial data such as customer details, orders, products, inventory, and shipment information is constantly synced between the two platforms. Automatic data syncing ensure that both platforms always have the latest information, eliminating inconsistencies and improving data accuracy.

Here's a breakdown of what we have done in integrating Zoho CRM with Amazon Seller Central:

This integration also eliminates the need for manual data entry as it operates bidirectionally, ensuring that information is consistently updated across both platforms in real-time. It also allows you to access accurate information quickly and make decisions based on real-time data.

Let's break down how this Zoho Inventory Amazon integration benefits your business:


Two-way Data Synchronization:

Shipment Management:

The integration synchronizes customers and their order data automatically, but sellers need to manually select shipping carriers to fulfill customer orders. Manual selection of shipping carriers is necessary because different customer orders may require different shipping carriers based on factors such as weight, size, and destination.

By doing so, sellers can ensure that each order is shipped according to the most appropriate and efficient method, ensuring customer satisfaction and timely delivery.Manual selection of shipping carriers also empowers sellers to control costs better, as they can choose the most cost-effective shipping method for each order.

Moreover, the manual selection of shipping carriers allows sellers to select the most suitable shipping carrier based on the customer's location, order size, and urgency.This can reduce shipping costs and improve customer satisfaction.

Once a shipment is created in Amazon Seller Central,sellers need to update the shipment ID and tracking details manually within the Zoho CRM Sales Orders module. After these shipment details are updated in Zoho CRM, sellers can effortlessly track the shipment status, along with customer and order-related details, inventory data, product availability, and order return status in real-time within Zoho CRM.

Real-time tracking in Zoho CRM helps sellers quickly and accurately track orders, prioritize shipments, and provide better customer service. It also eliminates the manual effort associated with managing orders. This saves time and resources, allowing sellers to focus on what matters most - growing their sales and providing exceptional customer service.

Tired of manually transferring Amazon orders to Zoho CRM? To automate data flow, integrate Zoho CRM with Amazon Seller Central.

Our Zoho CRM developer know how to seamlessly integrate your Amazon Seller Central account with Zoho CRM, enabling real-time synchronization of crucial data like customer details, orders, products, inventory, and shipments.

Integrating Zoho Desk with Zoho CRM to provide Premium-level Support experience to your Customers

With Zoho Desk integrated with Zoho CRM, customer inquiries, issues, and order returns requests from Amazon are automatically converted into tickets

How it works:

  • Automated Ticket Creation: If a customer has an issue with their order and requests a return through Amazon, or if they send an email to your support email address, their communication automatically converts into a ticket within Zoho Desk. This eliminates manual ticket creation. The ticket is automatically assigned to your customer service representative, who can then provide the customer with the necessary assistance. Tickets can be tracked and monitored to ensure customers' issues are resolved promptly. This ensures customer inquiries are handled promptly and accurately.

  • Faster Issue Resolution: With all customer information and order details readily available on Zoho Desk, your support team can quickly resolve customer issues and provide exceptional service. This leads to improved customer satisfaction and loyalty. With Zoho Desk, your team can also track customer interactions and identify trends in customer dissatisfaction, allowing them to address any issues proactively.

Ready to elevate your support game? Give your customers the premium support experience they deserve by integrating Zoho Desk with Zoho CRM..

We know how to automate your support process using Zoho Desk.

Benefits of Integrating Zoho CRM with Amazon Seller Central

Integrating Zoho CRM with Amazon Seller Central offers a multitude of advantages for businesses selling on Amazon.

Here are some of the key benefits:

1. Two way Data Sync: Bi-directional synchronization ensures all relevant data is consistently updated across both platforms in real-time. Sellers can access the latest information on customer orders, inventory levels, and shipment status, right from Zoho CRM. This enables quick decision-making based on accurate data.

2. Real-Time Visibility: Get a complete picture of your Amazon business within Zoho CRM. You can track customer interactions, order statuses, inventory levels, and shipment details – all in one place. No more switching between platforms to gather information, leading to better decision-making based on the latest data.

3. Eliminated Manual Data Entry Work: Say goodbye to manually entering customer details, orders, products, inventory, and shipment data within Zoho CRM. The integration automates data flow between both platforms, saving you significant time and effort. Automation of data flow frees your team to focus on more strategic tasks. You can spend less time on data entry and more time growing your business.

4. Improved Data Accuracy: Automatic data synchronization minimizes the risk of errors that often occur with manual data entry, ensuring data consistency across platforms.

5. Streamlines Order Tracking: Zoho CRM makes it easy to keep track of customers' shipments and keep them updated on the status. This fosters trust and builds stronger customer relationships by communicating timely and accurately with customers regarding order status.

6. Automatic Inventory Updates: Sellers can manage their inventory seamlessly across both platforms, with updates made in Zoho CRM reflecting instantly in Amazon Seller Central and vice versa. In this way, you can always have accurate stock information, prevent stockouts, and reduce overstocking.

Overall, integrating Zoho CRM with Amazon Seller Central empowers sellers to optimize their sales and customer management processes. This empowers sellers to drive revenue growth and deliver exceptional customer experiences.


Do you want to integrate Zoho CRM with Amazon Seller Central based on your specific business needs?


Struggling to keep your CRM data in sync with your Amazon sales? Need any help with building custom apps using Zoho Creator to integrate Amazon Seller Central with Zoho CRM seamlessly.

Struggling to keep your CRM data in sync with your Amazon sales? Need any help with building custom apps using Zoho Creator to integrate Amazon Seller Central with Zoho CRM seamlessly.